We are open but with a difference
The current guidance on who can be treated is constantly changing - so if you have questions about anything below, give us a ring!
What we do to keep everyone safe
Before and after every patient...
The Podiatrist/ chiropodist thoroughly washes their hands in hot soap and water for 40-60 seconds.
Between each appointment, every surface that is commonly touched is cleaned with and antimicrobial agent - we use one that is antibacterial, anti-fungal and anti-viral.
Gloves and aprons are changed for each patient as usual.
Also, appointments are currently spaced out to reduce the number of people in the building at any one time and to allow the podiatrist enough time to clean everything properly.
The podiatrist wears a full PPE outfit with a mask, face shield, gown, apron and gloves - don't worry it is still her under there!
What YOU can do to keep everyone safe
We ask everyone who comes in to follow these points below to keep everyone as safe as possible.
If you can, come via private (not public) transport.
This reduces the risk of collect unwanted microbes en route and keeps the clinic a safer place.
Arrive on time - DO NOT ARRIVE EARLY!
This means you can come straight into the treatment room without lingering in the waiting room. If for any reason you do have to be in the waiting room, please maintain a 2m distance from others.
Wear a mask if possible.
Masks reduce the risk of you passing on an infection (which is important as it is possible to have
covid-19 without symptoms), so if everyone wears a mask it theoretically helps protect everybody else.
Wash hands on arrival with hot soapy water for at least 20 seconds, or use the hand sanitizer provided. *The podiatrist will clean the sink after you.
Come prepared to pay by card (we have contactless) or you can pay by BACs or, if you prefer, the podiatrist can send you a mobile link via text to complete payment.
If you have any queries about any of these points, please contact us! But we hope that by following these measures we keep everyone as safe as possible.
Phone and Video consultations
If necessary, we can provide phone or video consultations. This is particularly useful if you cannot come to the clinic because you are self-isolating at home: we can help diagnose, discussing the causes, and advise on self-treatment. Of course the podiatrist cannot physically assess or treat you, but it is amazing how much you can achieve by self-treatment once you have the right information.
If you would like a phone or video consultation please email or ring 07757269185.
Please note that if you are ringing in order to have a telephone consultation, you will need to state so at the beginning of the call to ensure the podiatrist allows the appropriate length of time for the call. Please also be prepared to provide billing information.
If the podiatrist is unable to take your call, please leave a message - we get back to people as quickly as possible! Please also be aware that the podiatrist may not have enough time for a full length consultation when you first contact us. If this is the case then they will arrange a time to ring you.
However, if you want to ask advice about something you find difficult to describe please opt for a video consultation instead.